Privacy Policy

Effective Date: 01 January 2026

At Veracity Psychiatry Solutions (“Veracity Psychiatry,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, contact us, or interact with our healthcare providers.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information including:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Mailing address

  • Date of birth

  • Insurance information

  • Medical and mental health information

  • Appointment details

  • Information submitted through contact forms

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visit

  • Cookies and usage data

2. How We Use Your Information

We may use your information to:

  • Schedule and manage appointments

  • Provide psychiatric and mental health services

  • Respond to inquiries and requests

  • Improve our website and services

  • Communicate appointment reminders and updates

  • Process billing and insurance claims

  • Maintain medical records

  • Comply with legal and regulatory obligations

3. HIPAA & Medical Privacy

As a healthcare provider, Veracity Psychiatry Solutions complies with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Protected Health Information (PHI) is handled with strict confidentiality and security measures. Medical information is only shared:

  • With your consent

  • For treatment purposes

  • For payment processing

  • As required by law

4. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve user experience and monitor website performance.

Cookies help us:

  • Understand website traffic

  • Improve functionality

  • Enhance website security

  • Personalize user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

  • Healthcare providers involved in your care

  • Insurance companies

  • Secure third-party service providers

  • Legal authorities when required by law

All third parties are required to maintain confidentiality and protect your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to protect your data, no electronic transmission or storage system can be guaranteed 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

8. Your Privacy Rights

You may have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate data

  • Request deletion of certain information

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our services are not directed toward children under the age of 13 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting to this page.

We encourage users to review this page periodically for updates.

11. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Veracity Psychiatry Solutions
1364 N. Waterman Ave.
San Bernardino, CA 92404

Phone: (909) 688-6151
Email: admin@veracitypsychiatry.com

Website: https://veracitypsychiatry.com/